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 About Us 

Bringing it home folks.... Making the right choice is not easy. Finding a knowledgeable dealer who knows the motorsports business and can actually provide a quality service over a long distance to a customer in different states is something that should never be taken for granted. This process takes hard work and dedicated staff to design a process that cares for the customers after sale needs and not just the initial sale. Our team has spent years perfecting it's online distribution business as well as our dealer network and local store front. We are proud of what we have accomplished and want our customers to know what is considered a standard here at BWMS.  Any other dealer who doesn't have any of the following is just another middle man and this is why literally 20,000+ customers choose each year to fill their service, parts and affordable motorsports needs. Join the family today! Our company logo is a way of life for our employees. We are proud of who we are and you will feel the excitement the first time you contact us! Also, for those who are not customers, if your having trouble with your current dealer? Give us a call, we'll help you too!  WE ARE.....

  • Exclusive national  CF Moto, Joyner USA, Jetmoto, Lance,  Boreem, Roketa, Ice Bear, Infinity,  Motobravo and NST distributor.
  • Public Owned Company! San West Inc.
  • 3 Locations in the USA to visit anytime you wish! (not your usual online dealer! much better!)
  • Fastest and lowest shipping rates in industry! - GUARANTEED
  • Community giveback fundraiser and donation care team on staff.
  • Direct source for products sold not just another middle man.
  • Longest warranty programs available in industry.
  • Toll free 24/7/365 live phone/email support.
  • Nationally owned brick and mortar dealer service network.
  • Full parts and warranty support on all products sold. - http://www.countyimportparts.com/
  • Fully operational service aided website.
  • Free home delivery with liftgate service with every order!
  • Fully certified Honda, Yamaha, Suzuki, Kawasaki technicians on staff to aide with all tech support needs.
  • 200+ years of technician experience!
  • 150+ years in business management and business development.
  • Largest employee base in industry For best support. 50 company agents!
  • All sales assistants are certified by background checks and all have a clean background for customer safety with purchases.
  • 1 million liability and 10 million umbrella insurance coverage for all customers.
  • Largest collection of free PDF tech tips for scooters, atv's, dirtbikes, go karts and utility vehicles online courtesy for all customers.
  • Corny a it sounds, yet true.... Many try to imitate but will never duplicate.
  • Our families ride what we sell, beleive in what we own and you should too!
  • Family felt environment, together bringing amazing products to the nation, one customer at a time!

NOTE: If you have recently filed a request via the form fields below and have not received the response you needed please use the ticket system below and submit a customer service ticket. Your ticket will be tracked and a tracking ticket number will be issued to ensure quick service. You can open multiple tickets for different needs by creating an account.

SANTEE CALIFORNIA LOCATION #1 (OUTSIDE)

10350 Mission Gorge Rd.
Santee, CA 92071

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SANTEE CALIFORNIA LOCATION (INSIDE)

10350 Mission Gorge Rd.
Santee, CA 92071

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Sales Department

 877-868-5828 Press #1

e-mail : sales@countyimports.com

Monday-Saturday 9-5pm PST

 

Shipping | Tracking Department  (Current Customers)

702-628-5468 Press #2

e-mail : mso@countyimports.com

Monday-Friday 9-5pm PST

 

MSO | Titles Department

702-628-5468 Press #2

e-mail : mso@countyimports.com

Monday-Friday 9-5pm PST

 

Claims Warranty & Non-Warranty Department

 702-628-5468 Press #3

e-mail : service@countyimports.com

Monday-Friday 9-5pm PST

 

Shipping Damage Claims Department

702-628-5468 Press #3

e-mail : service@countyimports.com

Monday-Friday 9-5pm PST

 

Parts and Technical Assistance Department

702-628-5468 Press #4

e-mail : parts@countyimports.com

Monday-Friday 9-5pm PST

 

 

California Warehouse -  City Of Industry
 

 

Kansas Warehouse -  Paradose Powersports Distribution Warehouse 2007-2009 (updated 8/4/2009


We are a direct import distribution and sales company. We are the top distributor for Hensim USA and have over 2500 of our own product warehoused in KS. We have warehouses in CA, AZ, KS, TX, GA, and NY. BWMS works with several different manufacturers and distributors to bring you the best quality priced motorsports we can find and have tested and researched for you to be the best of the best. Our products presented have all been tested for quality, affordability, complete parts and mfg service support as well as the full spectrum of front to back coverage. We have very tight relationships with the mfg that you the customer will directly benefit from. because we move over 6000 units annually you will benefit as if you personally sold that many machines. This means a much higher priority and respect level within the motorsports community. Not only have we aggressivly placed ourselves in the industry and are globaly known we pass our good will and fortune along with deep savings on to you our customers.  We deal mainly motorsports however we have other items we have gathered along the way to present to you for sale and save you money.   We survive on our good business practice and wonderful customer support to keep us afloat. We have over 160 combined years in motorsports, internet sales and online marketing experience. When you shop with us, you are making the right choice. We too are consumers and we understand the need for "value". It's not just the price that matters when it comes to online purchasing. Make sure your with the right team that will be here for the long run to assist you with your after purchase needs.  We offers fully operational parts departments, documentation departments that should be a standard in any company not just an email address to send questions to.



WE SELL ONLY 1ST RUN PRODUCTS

Not all ATV's are created equal and you need to know this.. (Whether it be Adult, Teen, Youth, or Kid ATVs, Dirt Bikes, Mopeds, Scooters, or Motorcycles) There are 3 degrees, or "runs" of production on these units. Basically there's first shift, second shift, and third shift workers.

OUR PRODUCT - The first shift, or "1st run" units are built by the most skilled workers. They have worked for the factories the longest, resulting in a very low number of defects because of the attention to detail. These "1st Run" units are sent to the companies who do the largest importing volume of these products, there is more quality control over the parts that go into the units, better carburetors, starters, coils, electrical parts, thicker grade of steel in the frame, better weld points etc. More volume = More Quality Control (We only deal with these large importers)

THIER PRODUCT - The second shift workers or "2nd run" products are a medium grade of quality because production steps up a little faster. Workers are not as skilled as the first shift.

THIER PRODUCT - The third shift workers make the "3rd run" units, the workers on this shift are getting paid on how many units they can put out by the end of the day (and they are just slapped together it seems)....resulting in a product that is hard to assemble because the parts don't exactly line up. (You literally have to bend some of the metal parts to get things to line up properly) They're not made to last. They end up with numerous defects. Some you can see, but in most cases, you don't find out until you ride it a few times. These workers are the new hires, most of them start at the factory as steel cutters and welders making the steel crates that the bikes are shipped in.

These 2nd and 3rd run bikes are the ones sold either on road sides, on eBay, or at the flea market. But the problem is, you can't find the guy who sold it to you after it breaks due to defects. Some companies sell 2nd and 3rd run units online and only offer a short warranty period - 30, 60, or 90 days or even try to sell you a longer extended warranty

We have a real "brick & mortar" store, as well as an online website for customers who aren't near us. You can meet us, face to face, see the quality, buy with confidence, and come back for parts or service if you need it in the future. You can call us if you have questions. We offer a full 1 year warranty online and in our retail store. We don't have to worry about customers coming back to us with problems, because we are confident in what we sell. If you run across a website that you are not sure is selling 1st run products or not, try to call them, most won't even answer the phone. And many do not have retail stores, they just sell online, which means that they have never even assembled or ridden what they sell, they just have it drop shipped to you. When they don't answer, or if they don't even know if they are selling first run products or not, just call us, we have had dealings with many of them, they call us for parts all the time. We can tell you most of the time exactly what they are selling.

 


COMPANY MISSION

To import high quality and affordable ATV's, Moped's, Go Cart's and Dirt Bike's while keeping cost down and value up. A careful mix of these ideas ensures our survival.


WE Believe:

  • In distributing a product that is safe and on the cutting edge of technical sophistication in our target market.
  • That people should be treated as we like to be treated, and this applies to our employees, their families, our customers and their customers. This includes being responsive and responsible to our customers' needs and concerns.
  • That a successful independent business is the backbone of our great nation, and that our success is dependent on the success of our customers.
  • We will stand by all our warranties and guarantees and demonstrate goodwill, character and integrity.

In summary, we dedicate ourselves to work for the mutual success of our customers and pledge our best efforts toward the attainment of our common goals.

 

Get to know us....

First of all thank you for your sincere interest in our line. We know there are as quite a few ATV sellers online and we just appreciate you taking the time to check us out.

 

We understand how business works. We take care of you from the very beginning and offer all the best prices and higest quality vehicles possible. Your happy and share our name with everyone you know. This takes care of us and we are around even longer than we have already been. Looking out for our customers comes full circle in the end.

Anyway, there are certainly more reasons to shop us other than our respect for you so here are a few things that come to mind:

We are the Best in the Business
Be sure your with the right team. We know how to sell and know what product is the best for your money. We stand behind our product just like our MFG stands behind us. This complete chain makes bringing you the best affordable product possible.

We Know our Product
Everything on our website we actually have IN STOCK. We have it stored in a safe warehouse and ready for shipping. We know what we sell by testing all our lines and stand behind it.

Don't like to talk on the phone? Try Live Chatting with us or email us if you want. We respond to you and want to help you out anyway we can.

We Ship Fast
Order today and receive in about 1 week! Why wait 4-6 weeks when you want it now? We offer the fastest shipping in the online delivery industry. Not only do we ship fast but we use quality carriers such as
http://www.ups.com/http://www.dhlusa.com/,  www.rlcarriers.com,  www.saia.comhttp://www.rdfl.com/ and www.bulletfreight.com

Buy today and receive in 7-10 business days somtimes faster the closer to our warehouses you are! Remember to read our competetors ship times. They are 4-6 weeks! Yikes!

We Strive to Win Everyday
The one thing we say aloud everyday is LETS WIN TODAY!

How do we win?
· By answering every call we can
· By saying we'll ship out tomorrow and we ship out the same day
· By shipping parts out on time
· By saying thanks
· And by simply doing our best.

Sounds corny but it's very true. We work harder, try to work smarter and certainly don't take our success for granted. We just want to win and winning you over before and after the sale is what it's all about.

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702-628-5468